Total Quality Management

Total Quality Control (TQM) is a complete free handbook with diagrams and graphs. It is part of engineering education which brings important topics, notes, news & blog on the subject. Download the App as quick reference guide & ebook on this engineering subject.

Covered Chapters are :

1. Introduction top Quality Control Management
2. Methods of Total Quality Management
3. Total Quality and Preventive
4. Process Management and Improvement
5. Concept of the QualityCulture and Various Case Studies


It covers 224 topics of Total quality management in detail. These 224 topics are divided in 5 units.

You can very easily pass and succeed in your exams or interviews, the app provides quick revision and reference to the topics like a detailed flash card. Each topic is complete with diagrams, equations and other forms of graphical representations for easy understanding.

Some of topics Covered in this application are:

1. Introduction To Total Quality Management
2. Historical Evolution Of Total Quality Management
3. Definition Of Quality- Exceptional
4. Definition Of Quality- Perfection Or Consistency
5. Definition Of Quality- Fitness For Purpose
6. Definition Of Quality- Value For Money
7. Definition Of Quality- Transformative
8. Definition Of Quality- Conclusion
9. The Foundation And The Four Sides Of The TQM Pyramid
10. Focus On The Customer And The Employee
11. Focus On Facts For The Quality
12. Continuous Improvements In Quality
13. Everybody’s Participation For The Quality
14. The Concept Of System
15. Quality Management Systems
16. Joharry’s New Window On Standardization And Causes Of Quality Failures
17. Standardization And Creativity
18. Standardization And Creativity
19. ISO 9000 And BS 5750-A Stepping Stone To TQM
20. Introduction To The Engineer And TQM
21. The Engineer As A Specialist
22. The Failure Of Engineering Educational Systems: The Uk Experience
23. The New Breed Of Engineers
24. Engineers Competences And The Role Of TQM
25. The Evolution Of Engineers For TQM
26. The Engineer In A TQM Environment
27. How Old Is The Quality Concept
28. Why Are The Japanese Leading The Field Of Quality?
29. How The West Has Woken Up To The Importance Of Quality
30. W E Deming
31. Joseph M Juran
32. Philip B Crosby
33. Armand V Feingenbaum
34. Bill Conway
35. Kaoru Ishikawa
36. Genichi Taguchi
37. Shigeo Shingo
38. W G Ouchi
39. The New Management Model Is Customer Driven
40. Focusing On Systems Thinking
41. Using The Baldrige Criteria To Assess Quality
42. Quality Improvement Increases Profitability
43. Models Of Excellence In Leadership
44. Leading The Transition
45. Expressing Your CompanyS Values
46. Improving As A Leader
47. The Shift In Thinking
48. Model Of Excellence In Customer’s Focus
49. Identifying Your Customers
50. Determining Customer Requirements
51. Using Customer Satisfaction To Drive Your Business
52. The Shift In Thinking In Customer Focus
53. The Background To The European Quality Award
54. The Model For The European Quality Award
55. Assessment Criteria For The Model For The European Quality Award
56. Experiences Of The European Quality Award
57. The Quality Story
58. The Seven Tools For Quality Control
59. Check Sheets
60. The Pareto Diagram
61. The Cause-And-Effect Diagram And The Connection With The Pareto Diagram And Stratification
62. Histograms
63. Control Charts